DOA Warranty: If your Injurymat Infrared Therapy Device arrives with any damage caused during transport, it will be replaced immediately.
3-Month Replacement Warranty: If your Injurymat device breaks under normal use, we will replace the item within 90 days. Shipping costs will be charged for sending the replacement to your address.
The Injurymat device is equipped with 44 RED infrared LED's. Please note that warranty conditions consider a single LED malfunction, such as a dead pixel, as "normal wear and tear." An LED array is generally only considered defective if multiple dead LEDs are clustered in a specific area.
Using Infrared Mats on animals that result in Mat, Controller or Cable Damage are not covered by warranty.
For sanitary reasons, the Injurymat device will not be repaired by our service center. A new product will always be issued under warranty.
Disclaimer
The E.T.D.F.L. (ETDFL.com) Labs does not guarantee that the Injurymat Infrared Therapy Device will cure any specific injuries or conditions. The infrared therapy technology has been tested for over 3 years in the EU by researchers, who have observed positive outcomes when using the device with the RDPV4 and the Injurymat controller.
While the Injurymat technology is based on extensive research, the collaborating researchers do not guarantee that their findings or technologies will result in a cure for specific injuries.
The Injurymat device is a unique product available for individual or clinical purchase.
